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Terms of Use

Please read this page for information on the terms of using the Recko.io

Please read the following terms of use (“Terms of Use” or “Terms”) of the website Recko.io (“Website”) and the software (“Recko”), together, Recko.io.

We will use some terms like “Us”, “We”, “Our” or the “Company”. All of these refer to Recko Software Private Limited. When we say “You” or “User”, we refer to you, a natural or legal person who maybe a visitor, registered User or end user on the Recko.io. “Your Customer” will mean any customer of Yours, the User. Recko.io is owned and operated by the Company. Please read the Terms carefully before logging in, or using Recko.io in any manner whatsoever .

You will be bound by these Terms and the Privacy Policy available here https://recko.io/privacy when You visit, access or use the Recko.io. We may update these Terms of Use from time to time and will notify You as and when We do so. Please ensure You read Our Terms of Use and any updated version when You use the Recko.io.

This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”), the rules thereunder as applicable, and the provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. Acceptance of the Terms

  1. These Terms and the Privacy Policy are actually a legal contract between You and Us. By logging in, or using Recko.io or Our services, You agree to be bound by these Terms, the Privacy Policy including any additional guidelines and future modifications. If You don’t agree to these Terms, You should not stay on Recko.io or become a recipient of Our services.
  2. To accept these Terms, You must be at least 18 (eighteen) years of age. If in Your jurisdiction You must be older to form a legally binding commercial contract, You must be such older age. We will assume You are of such valid legal age to accept these Terms.
  3. Because Our services are provided to corporate legal entities, You represent and warrant that you are duly authorized to accept these Terms and have the authority to bind your legitimate and registered business entity.
  4. In consideration of Your use of Recko.io, You agree to:
    • provide true, accurate, current and complete information about Yourself as prompted on Recko.io;
    • maintain and promptly update Your data to keep it true, accurate, current and complete.
  5. You must provide all information that is accurate and that You are duly authorized to provide. If You provide any information that is untrue, inaccurate, not current or incomplete, or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate Your account and refuse any and all current or future use of Recko.io (or any portion thereof) at any time.
  6. You will be required to enter a valid phone number and email id while registering on Recko.io. By registering Your phone number with Us, You consent to be contacted by Us via phone calls, SMS notifications, and/or e-mails, in case of any subscription/service updates.
  7. For information about the Company’s policies and practices regarding the collection and use of Your personally identifiable information, please read the Privacy Policy as available here https://recko.io/privacy.
  8. You shall be solely responsible for compliance with the security practices and procedures as prescribed in the Information Technology Act, 2000 and the rules made thereunder and/or the rules and regulations of the Reserve Bank of India.

2. Registration and Recko Services

  1. To avail any services offered by the Company, You will have to register with Recko.io to create Your account. To register You will be required to open an account by completing the registration process, by providing Us with current, complete and accurate information as prompted by the registration form. You may then update information relating to You.
  2. To access Your account on Recko.io, You will be asked to log in with Your e-mail address and password, to establish a unique identity for You. You are responsible for maintaining the confidentiality of Your password, verification code, pin code, and account information, and are fully responsible for all activities that occur on Your account. If there is any compromise on Your password You can change Your password using the ‘Forgot Password?’functionality.
  3. The Company offers You a limited, non-exclusive, non-transferable, non-sub-licensable license to the Company’s proprietary technology software hosted on Recko.io (“Recko Software”) which helps You manage and reconcile e-commerce payments.
  4. You agree that You shall not, directly, indirectly, alone, or with another party-
    1. copy, disassemble, reverse engineer, or decompile the Recko Software;
    2. modify, create derivative works based upon, or translate the Recko Software;
    3. license, sell, rent, lease, transfer, grant any rights in or otherwise commercially exploit the Recko Software in any form to any other party, nor shall You attempt to do any of the foregoing or cause or permit any third party to do or attempt to do any of the foregoing, except as expressly permitted hereunder.
  5. At the time of registration, you are required to disclose the exact business category/business sub-category for which you will be using Our services. The Company does not guarantee the consistency or the stability of Recko.io solution. Further, any services provided by the Company may be subject to change at the discretion of theCompany,and the Company does not require Your consent for the same.
  6. You agree that all notices, disclosures and other communications that the Company provides to you electronically,satisfy any legal requirement that those communications be in writing. You understand that the fees payable and related payments for the provision of services (“Fees”) are non-refundable. You agree that the billing credentials provided by You for services from the Company will be accurate and You will not use billing credentials that are not lawfully owned by You. You are solely responsible for payment of all taxes, legal compliances and statutory registrations and reporting, if any.
  7. You understand that We only provide a license to the proprietary solution, Recko.io in relation to payments reconciliation and are not in any way responsible for payments to be made by Your Customer or any refunds to be made to Your Customer . The relationship between our Company and You is not that of principal agent nor does the acceptance of these Terms of Use create any partnership or joint venture between us. You alone shall be responsible to Your Customer. We are not concerned nor required to monitor in any manner the purpose of the payments made or services/products availed by Your Customer.
  8. You shall be responsible at Your own costs for providing and maintaining all necessary software and facilities to connect to and use Recko.io.
  9. You shall be responsible for any and all activities that occur under Your account. We will not be liable for any loss that You may incur as a result of someone else using Your account. However, You could be held liable for losses incurred by Us or another party due to someone else using Your account.
  10. The information You input into the Recko Software when using the Services is controlled by You. You are wholly responsible for information You upload onto Recko.io. If You require that Recko.io be integrated from third party platforms. You must ensure that necessary authorisations, licenses and permits to do so have been duly obtained. You agree to indemnify and hold harmless the Company from any claims that such integration was not duly authorized.
  11. Any data, results or reports generated from the use of Recko Software shall be solely owned by You. You however provide us with an irrevocable license to access and use the aggregated data/results to improve, modify or develop new products or services. All data/results is available for downloading from Recko.io. We encourage You to maintain a backup of the data in Your systems.

3. Prohibited Conduct

  1. You agree that You shall not use Recko.io in order to host, display, upload, modify, publish, transmit, update, distribute, share, store or destroy material:
    1. in violation of any applicable law or regulation;
    2. in a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights of others or violate the privacy, publicity or other personal rights of others;
    3. that belongs to another person and to which You do not have any right to;
    4. that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever;
    5. harm minors in any way;
    6. deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature;
    7. impersonate another person or entity;
    8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Company’s computer systems or site or the Company’s users, customer’s computer systems or site;
    9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations
    10. with foreign states or of public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation;
    11. any content which is non-compliant with the Information Technology Act, 2000, Rules and regulations, guidelines made thereunder, including Rule 3 of The Information Technology (Intermediaries Guidelines) Rules, 2011, Terms of Use or Privacy Policy, as amended/re- enacted from time to time.
  2. You agree not to collect or harvest any personally identifiable information, including account names, from Recko.io, nor use Recko.io for any commercial solicitation purposes.
  3. If You become aware of misuse of Recko.io by any person, please contact saurya@recko.io

4. Preservation/Disclosure

You acknowledge, consent and agree that the Company may access, preserve and disclose Your account information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:

  1. comply with legal process nationally or internationally;
  2. enforce these Terms and the Privacy Policy;
  3. respond to claims that any Content violates the rights of third parties;
  4. protect the rights, property or personal safety of the Company, its Users and the public; or
  5. pursuant to the terms of the Privacy Policy https://recko.io/privacy.

5. Security Components

You understand that Recko.io and the software hosted at *.recko.io may include security components that permit digital materials to be protected, and that use of these digital materials is subject to usage rules set by the Company. You shall not attempt to reverse engineer, override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded into Recko.io.

6. Links to Third Parties

  1. For informational purposes, We may provide referrals to third party content or links to third party applications and/or websites, including entities/ companies/ businesses/ individuals that have a relationship with Us (i.e. advertisers, affiliate partners, strategic partners, or others). We are not responsible for examining or evaluating, and We do not warrant the products or offerings of, any of these entities/ companies/ businesses/ individuals, or the accuracy of the content of their applications or websites.
  2. We do not assume any responsibility or liability for the actions, product, and content of any such third party applications or websites.
  3. Before You access or visit any third party applications or websites, You should review the applicable terms of use and prevailing policies for such applications or websites.
  4. If You decide to access any such third party platform, You do so at Your own risk. We will not be liable for any loss or damage incurred as the result of any transaction on such third party applications or websites.
  5. While interacting with any such third party applications or websites found through Recko.io, We strongly encourage You to exercise reasonable diligence as You would in traditional off line channels and practice judgment before committing to any transaction or exchange of information.

7. Intellectual Property Rights

  1. The Website is proprietary software developed and made available exclusively by Us. We are the sole owner of Recko.io, and all software created to make the Website available to You. We provide You with a single limited license to use, and access Recko.io for the limited purpose of using the services. The license is specifically personal, non-transferable, and non-exclusive. All content on Recko.io, including, but not limited to, designs, text, graphics, graphs, images, information, logos, button icons, software, audio files and any other content (“Content”) are Our exclusive and sole property.
  2. You acknowledges that the Company owns all right, title and interest in and to all intellectual property rights in the Recko Software (including all derivatives or improvements thereof) and any suggestions, enhancement requests, feedback, or recommendations provided by You or any user relating to the Recko Software.
  3. All icons and logos are trademarks of and proprietary to Us. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
  4. All Content is Our exclusive copyright or of Our licensors, except the third party content and link to third party applications or websites. Systematic retrieval of Our Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without Our written permission is prohibited. In addition, use of the Content for any purpose not expressly permitted by Us in these Terms is prohibited and may invite legal action.
  5. Except as specifically provided herein or elsewhere in Recko.io, no Content may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Our prior express written permission. You may not add, delete, distort, or otherwise modify the Content. Any unauthorized attempt to modify any Content, to defeat or circumvent any security features, or to utilize Recko.io or any part of the Content for any purpose other than its intended purposes is strictly prohibited.
  6. All Content on Recko.io, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. The Content on Recko.io is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such Content in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without Our prior written consent, modification of the Content, use of the Content on any other website, application or networked computer environment or use of the Content for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is commercial use for the purposes of these Terms.
  7. The Company respects the intellectual property of others. In case You feel that Your trademark or copyright has been infringed, You can write to Us at saurya@recko.io
  8. When You upload or submit any information on Recko.io, you give Us a worldwide license to use, host, store and reproduce such information. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our services, and to develop new ones.

8. Terms and Termination

  1. These Terms of Use shall remain in full force and effect for so long as You use Recko.io. You may delete Your account at any time, for any reason, by following the instructions on Recko.io.
  2. We reserve the right to terminate the services or Recko.io without prior notice. Your account or Your access to all or any part of Recko.io maybe terminated immediately, with or without notice to You, and without liability to You, if the Company believes that You have breached any of these Terms, the Privacy Policy, or any false or misleading information, or interfered with use of Recko.io by others.
  3. The Company reserves the right to cancel, delete or deactivate Your Account, if it believes the same has been compromised, or is being used fraudulently, at its own discretion.
  4. We retain the right to terminate or downgrade Your use of the services on Recko.io if You fail to duly make payments of amounts lawfully due to Us.

9. Disclaimer of Warranties and Liability

  1. You warrant that all information supplied by You for accessing the Website, including without limitation Your name, e-mail address, mobile number and transactions related to it thereto, are correct and accurate, and belong to You.
  2. You shall be financially responsible for Your use of Recko.io. You undertake to supervise and be responsible for accessing the Website under Your account and absolve the Company from any liability on this account.
  3. The Company shall not be held responsible for any reason whatsoever, for any losses or damages incurred by You due to the use of Recko.io.
  4. The information and views contained on Recko.io are based on information available and believed to be correct to the best of Our knowledge and we do not assume responsibility for the accuracy or for any loss arising out of any information contained herein.
  5. We will use best efforts to protect the security and integrity of Recko.io. However, considering the inherent vulnerabilities of the internet, if there is a compromise to our systems, or if any unauthorised person hacks into or gains access to Recko.io, Your accounts, You must understand that we will not be liable. We will address any such incident in the best and most reasonable manner.
  6. All Content on Recko.io, (including but not limited to software), products and services, included on or otherwise made available to You through Recko.io are provided on “AS IS” and “AS AVAILABLE” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, We do not warrant that:
    1. Recko.io and services will be constantly available, or available at all, or is error-free;
    2. The information on Recko.io is complete, true, accurate or non-misleading;
    3. The quality of any services, content, information, or other Content on Recko.io will meet Your expectations or requirements; or
    4. Any software used and/or licensed in connection with Recko.io will be compatible with other third party software or devices nor that operation of Recko.io and the associated software will not damage or disrupt other software or hardware. The Company shall not be responsible or liable for any of the aforesaid risks.
  7. All warranties including without limitation, the implied warranties of merchantability, fitness for a particular purpose, for the title and non-infringement are disclaimed and excluded.
  8. We will not be liable to You in any way or in relation to the Content, or use of, or otherwise in connection with Recko.io. We do not warrant that Recko.io, information, Content, product (including software) or services included on or otherwise made available to You through Recko.io are free of viruses or other harmful components.
  9. Our affiliates, respective investors, directors, employees, agents, suppliers, and Us shall not be liable, at any time for any, direct, indirect, punitive, incidental, special, consequential, damages arising out of or in any way connected with the use of Recko.io, whether based in contract, tort, strict liability, or other theory.
  10. SUBJECT TO APPLICABLE LAWS, IN NO EVENT WILL WE, OUR EMPLOYEES’, AGENTS’, PARTNERS, CONTRACTORS’ AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE AFORESAID SERVICES SHALL EXCEED THE PAYMENTS ACTUALLY RECEIVED AND RETAINED BY US FROM YOU IN THE LAST THREE MONTHS OF ANY CLAIMS HAVING ARISEN, FOR ANY AND ALL CAUSES OF ACTION BROUGHT BY YOU OR YOUR AGENTS.

10. Exclusions and Limitations

Those who access or use Recko.io from other jurisdictions do so at their own volition and are responsible for compliance with the local law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, in certain jurisdictions, some of the above limitations of liability may not apply to You; all other provisions of these Terms remain in full force and effect.

11. Indemnity

You agree to defend, indemnify and hold harmless the Company, its subsidiaries, affiliates, subcontractors, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or expenses (including but not limited to attorneys’ fees and costs) arising from:

  1. Your use of and access to Recko.io;
  2. Your violation of any Terms and the Privacy Policy contained herein;
  3. Any act by You which may corrupt, alter or modify our software or Recko.io;
  4. Your violation of any third party right, including without limitation any copyright, property, or privacy right;
  5. Any claim from an End User;
  6. Your violation of any applicable law.

12. Additional Terms

  1. We may also require You to follow additional rules, guidelines or other conditions in order to participate in certain promotions or activities available through Recko.io, to obtain certain Content through Recko.io, or for other reasons. These additional terms are part of these Terms, and You agree to comply with them when You participate in those promotions, or otherwise engage in activities governed by such additional terms.
  2. We reserve the right at any time to modify, edit, delete, suspend or discontinue, temporarily or permanently the service or any of Recko.io (or any portion thereof) with or without notice. You agree that We will not be liable to You or to any third party for any such modification, editing, deletion, suspension or discontinuance of Recko.io.
  3. These Terms and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by the Company without restriction.
  4. These Terms together with the Privacy Policy and any other legal notices published by the Company on Recko.io, shall constitute the entire agreement between You and the Company concerning Recko.io and governs Your use of Recko.io, superseding any prior agreements between You and the Company with respect to Recko.io.
  5. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the Parties nevertheless agree that the court should endeavour to give effect to the Parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.
  6. These Terms are governed by the laws of India. Any matters arising under these terms shall be subject to the exclusive jurisdiction of courts located in Bangalore.

13. Grievance Officer

In case of any grievance arising from the use of Recko.io, please contact the Grievance Officer, the details of which are set forth below.

Saurya Prakash Sinha
saurya@recko.io
+91-7829067493